12-Month Warranty – We’ve Got You Covered
At
Cooper
Research
Technology,
we
stand
behind
the
quality
and
reliability
of
our
equipment.
That’s
why
every
piece
of
equipment
comes
with
a
12-month
warranty
as
standard,
giving
you
confidence
and
peace
of
mind
from
the
moment
your
order
arrives.
Our
warranty
is
designed
to
ensure
that
your
equipment
performs
as
expected
under
normal
use
and
service
conditions,
and
that
any
issues
are
handled
quickly
and
professionally.
Warranty Information
Unless
special
or
bespoke
terms
have
been
agreed
for
particular
product
categories
or
individual
items,
the
following
warranty
conditions
apply.
The
Seller
warrants
that
all
Cooper-manufactured
products
are
free
from
defects
in
material
and
workmanship,
ensuring
dependable
performance in line with their intended purpose. This warranty remains valid for 12 months from the date of delivery.
If
you
need
to
return
an
item
under
warranty,
the
equipment
must
be
sent
back
to
the
Seller
prepaid
and
securely
packaged
to
prevent
damage
during
transit.
To
assist
with
efficient
processing,
the
Buyer
must
include
full
details
regarding
the
fault,
malfunction,
or
reason
for
return.
Before
shipping
any
goods
back
for
warranty
repair,
written
authorisation
from
the
Seller
must
be
obtained.
Items
that
are
returned
without
approval may not be accepted.
This
warranty
replaces
and
excludes
all
other
warranties,
whether
expressed
or
implied,
and
removes
any
obligations
or
liabilities
on
the
part
of
the
Seller
for
damages
arising
from
the
use
or
misuse
of
supplied
items.
Any
unauthorised
disassembly,
repair
attempts,
or
the
use
of
non-
Cooper parts will immediately void the warranty.
The Seller will not be responsible for warranty claims if:
•
The Buyer has not paid all invoices for goods or services within the agreed terms.
•
The goods have been incorrectly maintained, installed, operated, or used outside normal conditions.
•
The goods have been altered, tampered with, or modified in any way that affects their performance, durability, or intended use.
Under
this
warranty,
the
Seller’s
responsibility
is
strictly
limited
to
the
repair
or
replacement
of
defective
goods
and
to
correcting
defective
workmanship. No additional claims, consequential loss, or indirect damages will be covered.
Software Warranty
Software
supplied
by
the
Seller
is
governed
by
its
own
specific
conditions.
The
Seller
guarantees
that
the
software
will
operate
on
the
computer
operating
systems
specified
by
the
Seller.
Beyond
this
compatibility
assurance,
however,
no
warranty
is
provided
regarding
the
completeness,
accuracy, ongoing functionality, or timeliness of the software.
Purchasing
the
software
grants
the
Buyer
a
licence
for
use
on
one
system
only.
The
software
may
not
be
copied,
reproduced,
transmitted,
or
distributed in any form. Any such actions will constitute a violation of the licence terms and may result in the warranty being voided.
If you need help, have a question, or would like expert advice, we’re here to assist.
Simply fill in the form and a member of our team will get back to you as soon as possible.