The continuing policy of Cooper Research Technology Ltd. is to provide a high quality, professional and efficient service to ensure the satisfaction of all of the requirements of our clients. This achievement will result in securing efficiency and profitability within the Organistation.
The Management Team will show leadership and commitment and bear the responsibility for establishing, implementing and maintaining the Quality Management System.
We undertake to ensure sufficient resources are made available within the Organisation to achieve this. We undertake to ensure through communication, engagement, practical example and training that quality is the aim of all members of the Organisation.
Through direction and support, each employee will have a proper understanding of the importance of Quality System function, their responsibility to contribute to its effectiveness and its direct relevance to the success of the Organisation.
Equally, every employee is responsible for, and will be trained to perform the duties required by his or her specific role.
The Organisation has a Policy of promoting continual improvement and setting of Quality Objectives in line with the framework laid out within ISO 9001:2015 Standard. These objectives will address the risks and opportunities within the Organisation as determined by Top Management.
We hereby certify that this Quality Manual and the Standard Operating Procedures accurately describes the Quality System in use within the Organisation to meet the requirements of ISO 9001:2015.
The Quality System will be monitored, measured, evaluated and enhanced regularly under the Top Managements ultimate responsibility, with regular reporting and communication of the status and effectiveness at all levels.
When choosing Cooper Research Technology as your business partner, you are also selecting our international reputation for competence, integrity and innovation. Each item of equipment is subject to rigorous quality tests at every stage of its design and manufacture to ensure that we provide our customers with an outstanding product.
Quality is fundamental to our activity; it not only relates to the final product but extends also to the systems we employ. Our systems are internationally recognised via ISO 9001:2015. Our certified partner in helping us achieve this recognition is BSI (British Standards Institute). For over 100 years, BSI has led the way in developing the concept of standards and ensuring that they are relevant to your business. No other certification body can offer the expertise, knowledge and recognition that is associated with a BSI certificate.