Privacy Policy

COOPER TECHNOLOGY RESPECTS YOUR RIGHT TO PRIVACY

A user of the Internet is presented with inherent privacy risks. For this reason, COOPER TECHNOLOGY believes that you, the Site user, be informed how COOPER TECHNOLOGY collects and uses information provided or collected at its Web site (“Site”). Wherever possible, COOPER TECHNOLOGY tries to provide the user with opportunities to review and change any personal information that is collected.

This statement describes privacy practices which apply to the COOPER TECHNOLOGY Web Site, www.cooper.com. Please note that this Site may contain links to external web sites over which COOPER TECHNOLOGY maintains no control and therefore takes no responsibility regarding privacy considerations or content. This Privacy Policy is subject to updates at any time.

BY ACCESSING AND USING THE SITE, THE USER IS CONSENTING TO THE COLLECTION AND USE OF INFORMATION AS DISCUSSED IN THIS POLICY.

SUMMARY OF INFORMATION THAT COOPER TECHNOLOGY GATHERS ONLINE
COOPER TECHNOLOGY collects two types of information from users who access our Site: (1) information gathered by analysing page views and user navigation patterns; and (2) information that users provide directly when they use various COOPER TECHNOLOGY services or participate in various COOPER TECHNOLOGY programs.

HOW COOPER TECHNOLOGY USES THE INFORMATION GATHERED ONLINE
It uses page view and navigation information to ensure that users can find information on our Site as quickly as possible. It collects demographic information through promotional or survey programs to better identify the products and services that will fulfill users' needs. Further, it uses information collected when users make online purchases to check their qualifications, verify their identity, as well as for billing and shipping purposes.

Also, COOPER TECHNOLOGY does gather information such as analysing user traffic patterns throughout our Site. It does not attempt to identify individual visitors to our Site, but it may collect data on general types of users based on domain name or browser type. This information is obtained directly from the user's web browser identification information.

SPECIAL PROGRAMS AND SURVEYS
When a user registers for certain COOPER TECHNOLOGY programs and services, the user may be asked to provide contact information which will be reused in future access to COOPER TECHONOLOGY’s website. Also, the Site may include surveys in which users are asked to indicate their opinions or preferences. In addition to compiling the responses to survey questions, COOPER TECHNOLOGY may use cookies to identify those users who have already participated in a poll. It uses this system to ensure that each respondent's opinion will be represented equally.

CUSTOMER AND TECHNICAL SUPPORT
COOPER TECHNOLOGY uses email as an avenue with which to provide customer service and technical support. It may contact the customer using this information in an attempt to resolve an issue. It may also use the information to proactively notify customers of technical issues which may affect them.

COOPER TECHNOLOGY POLICIES RELATING TO USER INFORMATION

SHARING USER INFORMATION
COOPER TECHNOLOGY keeps it customer’s personal information private and does not give it to others, unless permitted by law or to third parties to provide services on our behalf and then only for use for the purposes COOPER TECHNOLOGY gave it to them. COOPER TECHNOLOGY does not give or sell its customer’s personal information to other companies for marketing purposes unrelated to COOPER TECHNOLOGY.

CORRECTIONS AND UPDATES
COOPER TECHNOLOGY offers users the ability to correct or change information during the registration process.

SITE SECURITY
The COOPER TECHNOLOGY Site uses a variety of security measures to prevent the loss, misuse, or alteration of information you send to COOPER TECHNOLOGY. While COOPER TECHNOLOGY has put procedures in place to safeguard the information it collects from you, COOPER TECHNOLOGY cannot guarantee the security of any information you provide online.